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Xenia

For the front desk

Check guests in fast, with bills that add up

A home screen for the shift: who arrives, who leaves, and a walk-in a few taps away. The bill is right when the guest asks for it.

For the front desk

In practice

A front desk shift with Xenia

  1. Start of shift

    Open your shift

    Start with the cash in the drawer. Payments you take belong to your shift.

    Loss prevention
  2. Arrivals

    Today's arrivals and departures

    The home screen lists who is due, who is leaving, and who is in the house.

    PMS
  3. A walk-in

    A booking in a minute

    Choose a room, enter the guest and take them in. The key card is issued from the same screen.

    PMS
  4. During the stay

    Change, extend, charge

    Move a guest to another room, extend a stay, add a charge, take a payment. Each is recorded with your name.

    PMS
    Change, extend, charge
  5. Check-out

    A proper receipt

    Settle the bill and hand over a receipt or invoice with the hotel's details.

    PMS
  6. End of shift

    Count and close

    Declare the cash counted and close the shift.

    Loss prevention
A hotel receptionist in a dark uniform greets a guest at the front desk

A calm desk starts with a bill that already adds up.

Picture for illustration. It does not show a Xenia customer.

What matters most

What you get

  • A guest directory

    Find a returning guest, see their stays, and link a booking to them.

    PMS
  • Fewer mistakes at the bill

    Charges from every outlet are already on the folio.

    PMS
  • Clear limits

    If something needs a manager, Xenia asks for one, instead of leaving you to guess.

    Loss prevention

Questions

Good to know

Can I do a check-in on my phone?

Yes. The portal is designed for phones and tablets as well as the desk computer.

What if the connection drops?

Xenia tells you plainly that the connection is down, so you do not carry on as though something was saved.

See your own hotel in Xenia

Start free for 14 days with no card. Add your rooms, invite your staff, and watch the money in one place.