Cards from the booking
Check a guest in and issue their card from the same screen. Change a room and the card is reissued.
Door locks
Being proven in a pilot hotel
Key cards issued from the same screen as the booking
Issue a key card when you check a guest in, change it when they change room, and cancel a lost one. The card system is part of the hotel's records.
Lost keys
Mark a card as lost and replace it, with the history kept.
How it connects
A small program, the lock bridge, runs at the hotel next to the card encoder. Xenia sends it the instruction and it talks to the lock system. Xenia in the cloud never talks to a lock directly, so a problem on the internet cannot open a door.
- Buildings, floors and areas set the address on each card
- Read and erase a card
Which locks
The first supported system is the Tengo card encoder, being proven on real doors in a pilot hotel. Tell us which lock system you use and we will say plainly whether it is supported.
Issue.Replace.Record.
A card is issued from the booking, replaced when a guest changes room or loses it, and every change is kept in the hotel's records.
The key card is issued from the booking, so the door opens for the right guest.
Picture for illustration. It does not show a Xenia customer.
Questions
Good to know
Is my lock system supported?
Ask us. Tengo is the first, and it is being proven on a real door. We would rather say no than promise.
What does issuing a card need?
A connection to Xenia, and the lock bridge running at the hotel next to the card encoder.
Works with
- PMSFront desk, bookings, reservations, guest bills, housekeeping and night audit.
- Loss preventionHow Xenia stops money going missing quietly: an audit trail nobody can edit, approvals and alerts.
- PlatformHow the front desk, bar, store and books share one guest bill, one stock count and one set of books.
See your own hotel in Xenia
Start free for 14 days with no card. Add your rooms, invite your staff, and watch the money in one place.