Skip to the content
Xenia

For general managers

Approvals, shifts and the night audit, in one place

You are the second person the system relies on. Xenia puts what needs you in front of you and keeps the rest out of the way.

For general managers

In practice

A general manager's day with Xenia

  1. Morning

    The room board and the report

    Which rooms are ready, who is due out, and what yesterday looked like.

    PMS
  2. Through the day

    Approvals, as they come

    Voids, credit limit overrides and check-outs with a balance wait for your yes, on your phone or at your desk.

    Loss prevention
  3. At shift change

    Count and close

    A cashier declares the cash counted, and Xenia records the difference from what it expected. A large one raises an alert.

    Loss prevention
  4. Evening

    Repairs and housekeeping

    Work orders for rooms out of service, with an assignee and a due date. Overdue ones are shown to you.

    PMS
    Repairs and housekeeping
  5. Night

    The night audit, on your terms

    Preview what the audit will post, run it now, or skip it with a reason that is recorded.

    PMS

What matters most

What you get

  • Approvals with the reason attached

    A request cannot be approved by the person who made it, and each approval is single-use.

    Loss prevention
  • What each person did

    A page for each staff member: sign-ins, devices, money handled, voids and discounts.

    Loss prevention
  • Shifts that balance

    Cashier reconciliation per shift, per day and per cashier.

    Loss prevention

Questions

Good to know

Can I approve things when I am off site?

Yes. Approvals arrive as notifications on your phone, and the approval screen is built for a phone.

Can a manager approve their own request?

No. A request cannot be approved by the person who made it.

See your own hotel in Xenia

Start free for 14 days with no card. Add your rooms, invite your staff, and watch the money in one place.