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Xenia

PMS: property management

The front desk, from booking to check-out

Every room, every guest and every bill in one place. Check people in quickly, keep the bill right, and hand them a proper receipt.

PMS: property management in Xenia

Every room at a glance

The room board shows who is in, who is due out, which rooms are free and which are clean, by building and floor.

  • Status colours for vacant, reserved, occupied, due out and out of service
  • Housekeeping state for each room, with who changed it
  • Click a room to see its booking and bill
Every room at a glance

Reservations with deposits

Take a reservation, see availability by room type and date, and collect a deposit by card or bank transfer.

  • Calendar and list views
  • Deposits through Flutterwave, paid to the hotel's own bank account
  • No-shows released, and a reservation turned into a check-in in one step

Check-in without the queue

Walk-ins take a minute. Extend a stay, change a room or check out early, and Xenia reprices and tells the bill.

  • Arrivals, departures and in-house guests on one home screen
  • Change room with the price difference handled
  • Early and late check-out
Check-in without the queue

Guest bills that stay right

Each guest has one folio. Charges, payments and transfers are recorded, never overwritten.

  • Search folios by guest, phone, room, booking or folio number
  • Group and split bills under a master folio
  • Credit limits, with a manager's approval to go over
Guest bills that stay right

Receipts and invoices that look right

Receipts and VAT invoices come out as laid-out documents with your name, address and logo, numbered without gaps and emailed to the guest.

  • The first print is the original; every later one is marked COPY and recorded
  • Statements for a whole stay

Night audit and housekeeping

At the hotel's night audit time Xenia charges overstaying guests once, at their own rate. Repairs are tracked as work orders until they are done.

  • A run history you can read, with a preview before it runs
  • Overdue repairs shown to the manager
A guest signs a folio on a clipboard while a receptionist points to the line

The bill the guest signs is the bill the system holds.

Picture for illustration. It does not show a Xenia customer.

Questions

Good to know

Can I check someone in without a reservation?

Yes. A walk-in takes a minute from the front desk home screen.

Do guests get a proper receipt?

Yes. Receipts and VAT invoices are produced as numbered documents with your hotel's details, and can be emailed to the guest.

What happens when the connection drops?

Xenia works online. When the connection drops it tells you plainly, so nobody keeps working on something that has not been saved.

Who can see and change a guest's bill?

Only people whose role allows it. Every change is recorded with who made it, and some, such as a void, need a manager's approval.

See your own hotel in Xenia

Start free for 14 days with no card. Add your rooms, invite your staff, and watch the money in one place.